![]() If you find a decent alternative please come back to tell us. It is also necessary to make a test call, while in the project the user must not have the restriction on calls between projects turned on, or ask the user to call the internal number of technical support. Having problems with it for months and the support just threat you like an idiot. In order to finally make sure that the connection is correct in your personal account, in the “Users” tab, under the internal number, the status “Online” should be displayed. In the program window that opens, if everything is fine, there should be a green checkmark next to the account name it signals successful authorization on the server. Next, ZoiPer will test the ability to connect using different protocols, in our case, SIP-UDP is required, it should be selected in the checkbox and have the status (Found), if at this stage everything is fine, click Next, if not, return to the beginning and check the correctness of the login and password, perhaps a space was added somewhere.Īt this stage, the softphone will offer to check the settings of the sound input / output system, if the user wishes, this can be done, but as a rule, it makes sense to skip this step. Next, we DO NOT NEED to specify additional options, so uncheck the Optional checkbox if it was previously set and click Skip. ![]() ![]() The next step ZoiPer will prompt you to specify a SIP proxy or SIP server, leave the default server and click the Next button. We return to the softphone and enter the internal line number as a login and through the name of the SIP server (as specified in the SIP line settings on the Users tab), you also need to enter a password, after which click on the Login button. The login is an internal number, and the password can be found by clicking on the “Show password” button. To continue, you will need a login and password for the internal line, this information can be obtained in the user’s personal account in the “ Users” tab. In the pop-up window, in the Free field, click Download.Īfter the download starts, you can close this window, it is no longer needed.Īfter the download and installation is complete, we are greeted by the softphone start window in which you need to select Continue as a Free user. Once you have recorded a call, you need to get the calls off the iPhone, which is a little more involved, as you need to connect the phone back to iTunes.On the official website of ZoiPer, in the download tab, select the version for Windows and click Download. You should now automatically receive a SmartTranscript of every call you make once your call has finished iPhone recordingįrom your Zoiper Settings page, click "Recording Calls" Make sure you set the recording path to the Myna folder for your cloud provider that you set up above. You can download the latest guide here: Look at page 48 ![]() You will need to set up Desktop recording for Zoiper using the settings for your platform. So make sure you have attached some Cloud storage to Myna. Desktop recording (Pro)įirst, you need a way to get your data into Myna. Take a look at how you can easily rename your local recording in-call using the Myna recorder below. If you only have the free version and are a Windows 10 user, the Myna recorder will help, but of course, you may have your own favourite local recorder. The iPhone capability is particularly useful as there is currently no native way of recording calls on an iPhone The free version of Zoiper doesn't have a native recording capability, but there is a paid option for Desktop and iPhone that does allow you to record calls. Zoiper is a popular VOIP client that allows you to make telephone calls direct from your computer and mobile device.
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